Well, I was so happy with the Z840, I ordered the Z690. Musically, it sings like the multiple other Koa instruments I have. I have zero complaints about it's musical performance. Everyone has their own visual preferences, and, aesthetically, this particular edition of this model didn't suit me. Mind you, I had friends who LOVED it. One said it was a work of art that I could have simply hung on the wall in my music room. This is where Zaar came through with flying colors. When I requested to return it, the only thing I was asked was if I wanted to try another, but since I had just purchased the Z840, I declined. They graciously granted the return, sent an all-expense-paid return label, and accepted it back. Retrospectively, I'm almost sorry I returned it. But, score another point for Zaar's integrity. When I'm ready for yet another instrument, I'll turn to them first.
